IoT Solution Engineer Italy

Job description

About IXON

Since our start in 2014, IXON has rapidly grown into a major international player in the industrial sector. Especially in Italy, we are growing fast. We’ve made promises, and delivered on them. In doing so, we've created trust. With partners, with customers, with our employees. Keeping machines running, that's why we do it. A machine builder’s job used to be done after delivering the machine. Nowadays, they remain involved throughout its entire lifespan. All to ensure that the machine runs as optimally as possible. Our activities focus on aiding in the 3 main pain points of the modern and innovative machine builder:

  • Minimising lost production time by solving > 60% of failures remotely to save time and improve customer satisfaction.

  • Improving machine quality, construction and uptime with data analysis and machine learning.

  • Creating new revenue streams and higher customer loyalty by enabling new business models.

But how? By connecting the machines to the cloud, in a platform in which all machine service, maintenance and data analysis is managed. With the IXON Cloud platform and supporting hardware, we deliver the technology, so the machine builder can focus on what they do best: collaborate with clients, provide service, and share insights.

What will you be working on?

As IoT Solution Engineer, you will help machine builders in Italy with their IoT challenges. Machine builders are in the middle of a transition in which they not only deliver machines to their customers but also provide new services around these machines - everything to make their customers’ production more efficient and to further unburden their customers.

IXON offers machine builders a ready-to-go IoT platform and the hardware needed to connect machines to the Cloud. As a Solution Engineer, you will support our customers with the concept development and implementation of IoT projects. At an early stage, you conduct exploratory talks with the machine builders, realise a concept and present this, together with the account managers, to the customer’s project team. After that you take care of supporting the customer with the implementation of his IoT solution.

Projects you will be working on may include the development of customized web components, integrations via API’s with other systems, authentication between different systems, data processing with BI tools, Artificial Intelligence and Machine Learning solutions, Virtual Reality interfaces and linking microservices. It always concerns new innovative projects of high-tech companies (machine builders). Your knowledge about what the machine builder drives and how it thinks is crucial here. Within your role, it is also important to stay up-to-date with the latest technical developments and 3rd party solutions. You do this by keeping your eyes and ears open with IXON’s customers and partners.

Besides setting up new projects, Italian customers will also have questions on how to use the device and may need help in daily use. For you it’s not a problem to be their counterpart and support them. Luckily, you don’t have to do this all alone as you will be backed up by your colleagues in the Netherlands. Additionally, you will work closely together with our Sales and Marketing colleagues in Italy.

Job requirements

Who are we looking for?

You have recently completed a technical bachelor or master degree in industrial automation or computer science and thrive in an international and technically oriented environment with a lot of dynamics. On the one hand, you have an analytical mind and are well-thought-out and organised in your work. On the other hand, you are pragmatic and decisive in execution. In line with this, you are a self-starter who is not afraid to take initiative and responsibility. You do not shy away from challenges, have the guts to try new things and always know how to achieve results in a creative way (outside the box thinking). 

You complement this with:

  • An enthusiastic and persuasive personality with excellent communication skills that enable you to have a good conversation at any level - inside and outside our organisation.

  • The ability to work according to project planning and deadlines. In doing so, you have a flexible attitude and the ability to switch quickly when necessary.

  • Fluent in English, both verbally as well as in writing.

  • Preferably living in the Emilia Romagna or Milan region.

  • You are available full time (36-40 hours).

  • You have a driver's license.

Working at IXON

You’ll work closely with your colleagues in Italy and with the Support and Solution Engineering teams in the Netherlands. Together we deliver a team effort. We value transparency, freedom and (personal) development. That’s what you can expect from us. In return, we expect honesty, responsibility and flexibility. A common philosophy is central to our work: Think Big, Start Small, Scale Fast. Our team is focused on making an impact – from day one. Set goals, roll up your sleeves and get cracking. But don’t worry, we never forget to have fun and enjoy ourselves. Whether it's a table tennis tournament, Christmas breakfast or a relaxed Friday afternoon drink, we always have a good time along the way.

Want to get in touch or apply for the job?

Feel free to contact Stan Smeets via or +31643241318 for questions in regards to the recruitment of this position. Want to apply for the job? Send us your resume and cover letter by clicking the button below.

Agency interest to this vacancy is not required.